FAQ
Questions, answered.
Testing, certificates, storage, shipping, and research use. Can't find what you need? Contact the team.
Yes. Every lot is independently assayed for purity by reverse-phase HPLC and confirmed for identity by mass spectrometry before it is listed. The certificate is archived against a unique lot ID and published in the COA lookup.
Use the COA lookup to search by compound or lot number. The matching certificate also lives in your account after purchase.
Products are supplied as a lyophilized powder, shelf-stable and sealed against light and moisture — no cold chain required for shipping. For long-term storage, keep lyophilized material at -20°C and protected from light. Storage guidance is listed on each product page.
In-stock orders are dispatched the same or next business day with tracking. Expedited options are available at checkout. See Shipping for details.
Yes. Orders ship in plain, unbranded, tamper-evident packaging. Nothing on the outside identifies the contents.
Yes — labs, clinics, and resellers run standing orders at volume pricing with bulk COA documentation and net terms for qualified accounts. Contact us to request wholesale pricing.
No. All products are intended strictly for in-vitro laboratory research and development. They are not drugs, foods, cosmetics, or supplements, and are not for human or veterinary consumption. By purchasing, you confirm you are a qualified researcher.
Because these are research chemicals, all sales are final once shipped. If an order arrives damaged or incorrect, contact us within 7 days and we'll make it right. See our Shipping Policy.